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01761 690 014

Jumping Jos Frequently Asked Questions

When considering hiring a bouncy castle or inflatable from Jumping Jos this could all be a new experience for you. We get asked many questions every day and have listed the most popular asked ones below. If you can’t find the answer to your question then don’t worry, just give us a call on 01761 690 014.

Bouncy Castles

Q1 – Where does Jumping Jos operate its bouncy castle hire service?

Jumping Jos operate its bouncy castle hire service throughout Bath Bristol Somerset Wiltshire and many other areas in the south west region.

Q2 – Can I have a bouncy castle or inflatable set up indoors in a venue or hall?

Yes, most of our bouncy castles and inflatables can be used indoors. Sandbags are used to hold the bouncy castle down. The only thing you may want to check is the height of your venue, as well as the width and length, to ensure the inflatable fits. If it is going indoors, please advise us at the time of booking so we can load up the correct equipment ready for delivery. If you are still looking for a venue check our areas, we cover for ‘Indoor Venue and Halls for Hire’ section for venues across Bath and the South West suitable for bouncy castles.

Q3 – How long will we get the bouncy castle we have hired for?

This is up to you. You can have it for most of the day, we deliver in the morning between 7am and 12pm and collect between 4pm and 7pm, or you can hire one for a couple of hours, perfect when using a venue or hall. We try our best to be as flexible as possible to meet your needs.

Q4 – Where do you hire out and offer bouncy castle hire?

Jumping Jos of Radstock hires out bouncy castles and inflatable across the whole of Bath, Somerset and now also the wider south west area. Including Bouncy Castle Hire in Bristol, Wiltshire, Dorset, Hampshire and Devon.

Q5 – Do you have insurance for your bouncy castles you hire?

Yes, we have public liability insurance up to £5 million pound, which covers for any injury or accident which can be deemed our staff or our equipment’s fault. Additional insurance cover is available to buy direct from an insurance broker to cover supervision and personal injury.

Q6 – Is your electrical equipment PAT tested which you use for your bouncy castles?

Yes, all our electrical equipment which we use for our bouncy castle hire is PAT tested.

Q7 – Can we collect our bouncy castle or inflatable from you instead?

Sorry no, our insurance requires we set up every bouncy castle or inflatable.

Q8 – Do your bouncy castles have shower covers?

Yes, we offer a range of bouncy castles / inflatables with shower/sun covers. Just check on the bouncy castle details to confirm this or gives us a call. These are only effective in light rain or showers.

Q9 – Can I Cancel my bouncy castle hire booking?

Details of our cancellation policy can be found here.

Q10 – My garden is on a slope can I still hire a bouncy castle?

This depends on the slope, If it is just a small gradient then yes but the front opening of the bouncy castle / inflatable has to be at the top of the slope. If you are unsure, please contact us.

Q11 -Can I hire bouncy castles overnight?

Jumping Jos do not offer overnight hire sorry.

Q12 – How long will it take to set up and take away the bouncy castle or inflatable?

Setting up and taking away a bouncy castle both take as little as 15 mins depending on the venue.

Q13 – Do you offer any multiple item asset discount if hiring more than one bouncy castle or equipment from you?

Yes, just book 2 or more bouncy castles.

Q14 – Can I use a castle in the rain?

We advise that you wait until the rain passes.

Q15 Do the castle’s come manned?

No. However they can be if requested for an additional fee please check.

Soft Play

Q1 – What age group is soft play suitable for?

Soft play is great for younger children from around 6 months old up to around 5 years of age.

Q2 – Can soft play be used outdoors?

Sorry Jumping Jos do not offer soft play outdoors

A3 – What is Soft Play?

Soft play is a rage of soft foam-covered pieces, slides, shapes and rockers.

A4 – Do you need a power supply for soft play?

No for soft play no power supply is needed.